Teresa Acosta Garrido
Sales Analyst, Swisscom AG
Having a Masters degree in Business Administration and resulting international finalist in the game “Trust by Danone” in April 2008, I began an internship in the Danone’s commercial department for 3 months, where I mainly collaborated on an exportation project. During the summer, I studied French for four weeks in Nice in the "International House" languages school, where I put into practice what I have learnt in a languages school for 5 years where I also studied English. In September, I started working as a junior auditor at PricewaterhouseCoopers where I had the opportunity to work in a team with very qualified people and meet the most important industrial and services companies, so I developed very important professional and personal skills as analytical and communication skills.
After moving to Switzerland in 2009, I started working for Zurich Insurance Company at the HR department. My main tasks were to support the HR Global processes with periodically reporting and research for best practices.
In 2010, I changed to Sales and Distribution Management where I was supporting the Head of Sales and Distribution and was involved in several projects within the distribution channels.
I am currently working in Swisscom AG as a Sales Analyst in the Business Performance Management team within Marketing.
In addition, I am a very flexible and engaged person, I enjoy learning and new challenges, I am also independent and proactive, I am Spanish and also speak German, French and English fluently.
Business Performance Management for Swisscom Own Channels
• Support to the Head of Group IT HR
• Support global HR processes
• Research for HR best practices
• Support the preparation of presentations and documentation for workshops
• Coordinate HR activities
2010 - 2011• Provide direct support to the Head of S&D in running an efficient and effective S&D function and cooperate with other functions as appropriate
• Support preparation of documents and/or coordinate process for presentation preparation with internal or external stakeholders
• Coordinate and prepare key/ad-hoc tasks/responsibilities and, if appropriate, make independently the necessary follow-up, ensuring coordination with key stakeholders
• Manage S&D budget, handle accruals, produce reports and ensure payment of invoices
• Collaborate with the Broker Management team on ad-hoc researches and projects
• Attain an advanced understanding of RCT and other relevant information tools to study the data, identify issues and anticipate or prompt the inquiry needs
• Collaborate closely with Marketing team, specially on competitor’s analysis
2008 - 2009• Assistance to the Senior auditors in the audit process
• Review of the accounting statements and elaboration of the annual accounts
• Realization of controls, inventories and other audit tests
• Improvements’ suggestions
• Information’s compilation
• Understanding the methodology and company’s values
• Working in team
• Detecting risks
• Validating controls
• Understanding the systems of organization, work and environment of each company
• Improving my technical accounting knowledge and computer skills
• Organizing the work
• Managing the time
• Carrying out deadlines
• Documenting correctly the evidence which supports the audit opinion based on the ISA (International Standards of Auditing) and GAAS (Generally Accepted Auditing Standards)
2008 - 2008• Supporting an exportation project
• Searching for new clients
• Negotiation of price and quantity
• Promotions and sales planning