Nicolas Sierro

# Business Engineer, United Internet Media, Karlsruhe, Germany (2011, present)
• Scrum Product Owner for web applications’ access and RESTful API with a development team distributed in Karlsruhe and Bucharest
• Business Engineer for backend systems of Cloud-based business applications.
• Project leader Cloud Certification by 1und1.de and by software suppliers
• Responsible of authentication (SSO) & authorisation with OpenID & OAuth, of security, and of support for apps.1und1.de
• Requirements for application providing platform
• Currently active for new product within mywebsite.1and1.com

# Social Media Manager, Mobile Monday Switzerland (2010, present)
Responsible Social Media in the Marketing sub committee: conception, implementation and life cycle operation (community manager)

# Market research, undisclosed company (2010, 3 months)
• Review of companies’ positioning, services, & operation for asset valorisation and for partners/competitors evaluation
• Deep Web analysis from suppliers services and from web 2.0 & social networks interaction by consumer

# Project Leading online campaign Mission 2020 (Groupe Mutuel) by Details Riviera, Montreux (2010)
• Advertising campaign’s digital part synchronized with offline campaign (billboard, ‘on the ground’ and TV ads)
• Mini site web & mobile mission2020.ch promoted by push e-mail & SMS, by game & prizes with 1 partner, and by banners on web & social sites (Test A/B, Google Analytics reporting)
• Buzz effect through forward to friends (incentive for game & prizes) and through share on facebook & twitter.

# Program Manager by Deutsche Telekom in Bonn, Germany (2009, 9 months)
• Program for software management of customized T-Mobile devices with OTA (Over The Air) and Sideload methods: SW & OS / firmware update, bug fixing, configuration change, applications store ecosystem, data backup
• Complete use cases definition with more than hundred specifications for devices management
• Pilot projects of several terminals and in different european countries (e.g. Android Pulse)
• Program establishement covering process, enablers, communication, services with core team building and tracking

# Consulting Business Intelligence by SWISS Information Group, Geneva (2008, 6 months)
• Product Management and Business Plan of Swingview: Business Intelligence and Integration (EAI) solutions
• Senior Consultant for conception and implementation of SwingView systems and projects.

# Product Management music (Napster mobile) by Swisscom, Bern & Zürich (2007-2008, 11 months)
• Product Manager music with focus on the operational service of ‘Napster mobile’ (mobile full track music download) after the market launch.
• Specifications of the business requirements for service improvement, for new features and from usability review.
• Launch of new releases from Ericsson’s SDP Media upgrade (Service Delivery Platform).
• Process and operation for system support and billing control of the music content revenue shares.
• Specifications for integration Napster-CRBT and team member for the selection of new CRBT platform
• Integration of the new XML interface for mobile games by bluewin.ch.
• Workshop leading for music experiences needs and competitors overview by Swisscom’s Music Team.

# Product Management portal, content, & music by Orange SA, Lausanne (2005-2006, 15 months)
• Responsible of the complete 3G content for the launch of the UMTS service of Orange in Switzerland.
• Content, contract, and billing responsible for ‘Video Store’ and ‘Live TV’ with 7 content providers and 30 TV channels.
• Content Lifecycle for monthly update with mini-sites, rights management, and CMS process definition.
• Lifecycle management of videos & TV with focus Olympic Winter Game, Football World Cup and mobile dedicated TV news.
• Common work for content and platform with Orange Group and France Telecom.
• Common work for the content roadmap 2005-2006 of the mobility portal Orange World and for the product planning 2008 of Orange Switzerland.
• Full track download service