Myriam Labidi

Aircraft Cabin Configuration & customisation application (6 months)
• User guide writing and deployment
• Interactive training modules design, tests, deployment

Internal Portal (10 months) & Suppliers Portal (6 months)
• Internet project management:
- Functional specifications, Design & administration coordination, Deployment
- Communication strategy, Workshops, Support, User guide and training, Best practices

Airlines Customer Portal (6 months)
• Reporting , Workshops, liaise & negotiate with Airlines for GTC signature
• Process & Functional Specifications writing

project management
contract management
tax law

Telecommunication projects selling strategy & negotiation to Orange Switzerland:
• Statement of work, New Service request, Change Service request, Request for proposal
• Biding & negotiation with the customer
• Contract management
• Presales project management

• Procurement application : user support, test
• Quality database maintenance
• Suppliers Communication (new quality norms adoption)

Credit Mutuel: prospection client,vente produits bancaires & d'assurance

La Redoute: conseil client, prise de commandes, vente additionnelle, gesition livraison

01/2003 - 01/2004 Public Relations Officer, French Institute of the Netherlands (12 months)
• Communication strategy development & implementation
- Internal communication (writing, editing publications, website maintenance)
- External communication (symposiums, press releases, )
- Events Management (planning, budget, logistics, communication)