Marion Renouard
Account Manager, Sword Services
• Business Development and leading complex sales in account management
• Project Management
• Customer and quality of service oriented
• Entrepreneurship, motivated and dynamic
21 contacts
2010 - 2011Operation Service Team - AREA: Switzerland
- Design of the Standardized Service Catalogue of Alcatel-lucent CH and management of the life cycle (definition of the packages, pricing and value proposition)
- Responsible of information exchange and training of the sales audience
- Support to create and develop pipeline of service opportunities
- Project coordination with local and international service team
2008 - 2010Key Account Team / Sales Department - AREA: Switzerland
- Management of Orange complex relationship for sales prospecting and business development
- Definition of strategy for mid term and long term
- Responsible of needs detection and customer satisfaction
- Coordination with internal pre-sales, legal, pricing, operation and technical teams
2006 - 2007Content & Media Sales Department (new activity) - AREA: Europe & South
- Participation of team creation (recruitment, organization, internal process, sales pitch, product offer, …)
- Contact with different US, French and International content providers
- Sales of VOD content offer to Service Provider (to push IPTV business)
- International prospecting development with local KAT (Key Account Team) and opportunities follow up
- Responsible of sales KIT and trainings tools for sales managers