Julie CHARLOT

- Directing and controling the servicing of customers at rental counters in arranging for the rental of vehicles after checking documents, the selling of incremental products and responding to customer’s inquiries and/or complaints
- Reviewing and giving feedback on operational procedures and services to ensure we meet customer expectations and that resources are maximised
- Maintaining a strong relationship with customers to ensure their needs are met and business is retained
- Undertaking internal training program and seminars about Sales techniques and Services, to ensure the development of new employees and the on-going performance assessment of current employees in agreement with the operator manager.
- Providing the company with all relevant information relating to competitor activity, products or any information, which might be utilised or commercially capitalised upon by the company.

Achievements : Create an internal training program, be the best Sales Representative who generates approximately $500.000/year in revenues.

- Overall responsibility for all recruiting initiatives and processes, from sourcing to offer development and closing.
- Generating and maintaining a direct candidate pipeline, through Internet-based searches, networking, associations, internal referrals, and advertising,
- Building a TELECA-specific candidate pipeline that can be immediately leveraged when new positions arise : IT Engineers (C, C++, .Net, C#, Java, Linux RT, VOIP…)
- Developing postings, advertising and “hunting” strategies to target and recruit exceptional candidates.
- Responsible for developing and maintaining market knowledge in our service areas of focus, to include the competitive landscape and market intelligence, salary trends, and recruiting trends
- Consistently evolve industry knowledge by actively participating in educational opportunities; reading professional publications; maintaining and growing personal networks; participating in professional organizations, and being a community leader within the industry.
- Working with the director of sales, negociate and agree selling prices of provision of our services, determine net salaries, by profile to maximum levels of profitability

Achievements : Successfully achieved and exceeded my annual hiring goals.